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B2B Insights Podcast

Apr 27, 2020

This week marks the first episode in our “Insights Inside” series where we speak to business leaders to find out how they’re responding to the current crisis. Joining us today is James Gibson, Insights Manager at Michelin Europe. We discuss how Michelin have remained at the forefront of innovation during COVID-19...


Apr 20, 2020

This week I’m joined by Shep Hyken, a customer service and CX expert and the Chief Amazement Officer of Shepard Presentations. Shep is a New York Times and Wall Street Journal bestselling author and has been inducted into the National Speakers Association Hall of Fame for lifetime achievement in the speaking...


Apr 14, 2020

The cleaning industry is essential in addressing the current pandemic caused by COVID-19.  EnvirOx is a leader in the manufacturing and marketing of environmentally preferred cleaning technology, and has experienced substantial increased demand in recent weeks for its cleaning products and expertise.

Diana Stewart,...


Apr 6, 2020

Lorraine Martin, President and CEO of The National Safety Council joins us to discuss how employers can navigate the COVID-19 crisis. Lorraine shares her three-fold strategy; being smart, being prepared and being respectful. She also discusses what we can learn from organizations that are responding well to COVID-19,...